<strong>The Importance of Prioritizing Patient Experience</strong>

https://youtu.be/LF6VO2nyrW4 When surveyors from visit a nursing home or other healthcare facility, one of the most important elements we assess is the residents’ experience and the delivery of patient-centered care. In this video, Robin Harper, RN, Administrator of Surveyor Development at HMS, explains why those...

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<strong>HMS Celebrates Patient Safety Awareness Week</strong>

The World Health Organization (WHO) that “the occurrence of adverse events due to unsafe care is likely one of the 10 leading causes of death and disability in the world.” That’s a riveting observation as we think about Patient Safety Awareness Week and focus on how our ongoing work at HMS protects vulnerable populat...

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