When surveyors from Healthcare Management Solutions, LLC (HMS) visit a nursing home or other healthcare facility, one of the most important elements we assess is the residents’ experience and the delivery of patient-centered care. In this video, Robin Harper, RN, Administrator of Surveyor Development at HMS, explains why those qualities are so important, what HMS surveyors consider in particular, and how to overcome challenges in optimizing resident experience.

The World Health Organization (WHO) reports that “the occurrence of adverse events due to unsafe

Watch this video on YouTube Federal and state agencies rely on Healthcare Management Solutions, LLC

Women innovators and inventors are dynamic contributors to modern healthcare. In honor of Women’s History

From the first successful open heart surgery to the development of neuromorphic engineering, Black physicians

Watch this video on YouTube At Healthcare Management Solutions, LLC (HMS), we are all about

In honor of HMS turning 20 this year, we donated a total of $20,000 — $1,000 each — to 20 amazing charitable organizations that likewise help vulnerable populations who are in need. Thanks to these nonprofits, seniors, veterans, at-risk women and families, plus youth and adults facing homelessness and mental-health challenges — and even defenseless animals — have access to vital support and assistance.

The United States would not be the nation it is today without the brave and dedicated service of men and women in the military. Healthcare Management Solutions, LLC (HMS) honors all who have served or currently serve in any of the U.S. Armed Forces, including those in the HMS family.

Alzheimer’s ravages the brain, robbing people of their cognition and eventually their body’s ability to function. It’s especially frightening because it typically strikes during a person’s senior years when other aging processes are already making them more vulnerable.

Healthcare quality professionals make it their mission to optimize patient care, safety, and outcomes by implementing healthcare policy and process improvements. Among other positive impacts, their work results in reduced hospital readmissions, fewer deaths caused by avoidable error, and improved care coordination among departments.

In support of the Centers for Medicare and Medicaid Services (CMS), Healthcare Management Solutions, LLC (HMS) is implementing changes across CMS’ State Performance Standards System (SPSS) to ensure that state agencies are effectively conducting survey and certification activities of healthcare facilities which in turn ensures patients are cared for appropriately within these facilities.

In these situations, someone has either already been harmed or will likely be in harm’s way in the near future. By definition, that makes these situations incredibly dangerous, and it’s imperative that they are acted on urgently.